Posts

How we do it

I’ve spent some time lately looking at our company with an objective eye. That’s not always easy to do. Most of the time, you’re just busy getting through your task list, brainstorming new ideas, or putting out fires. But, after I spent some time recently getting out to our clients to see how they do things, it has forced me to come back an observe how we do things. You know what. We do things pretty darn well! Read more

5 Ways Technology Can Improve Workforce Recruitment and Retention

Advanced Manufacturers need new talent and must retain the talent they have. Technology may not be able to solve the problem, but it may be able to help. Take a look at the ideas below. Two focus on recruitment, the rest on retention. All are important to think about! Read more

IT Direct receives 2018 Marcum Tech Top 40 award

On October 3rd, IT Direct was honored again with a Marcum Tech Top 40 award, presented at this year’s Connecticut Technology Council ConnectiTECH Awards event.

The Marcum Tech Top 40 has honored over 400 Connecticut-based technology and tech-enabled companies since 2008. The awards recognize technology leaders in six industry sectors: Advanced Manufacturing; Energy and Environmental; Life Sciences; New Media, Internet, and Telecom; IT Services; and Software. IT Direct falls within the IT Services category.  Read more

When does 2+2=5?

When does adding two things together equal more than the sum of their parts? When you can take a few pieces of information, put it together, and come to a conclusion that saves you tons of time or resources! This is one of our very favorite things to do for our clients!

How do we do it?
Sometimes multiple helpdesk calls come in and they seem unrelated and may even be assigned to different techs to solve. They may even be quick issues, like difficulty updating a password, or a pop-up that keeps occurring from time to time for low disk space on a user’s computer. To an outside eye, these issues may seem coincidental or completely unrelated. But, our POD teams get to know our clients so well that they pick up on these seemingly unrelated events and can make changes that save everyone time and energy.

Putting it together

One client’s Read more

IoT Smart City

Internet of Things (IoT) is changing our world in some pretty cool ways

The Internet of Things (IoT) is a general term covering a vast number and scope of devices, machines, and objects that collect and send data over a network. The number of these devices and sensors has not only grown exponentially in recent years but has increased in capability while decreasing in size. This means that sensors and devices can be placed nearly anywhere – in soil, machinery, building systems, even in and around live animals.

The results of this technology growth can be seen and felt in every industry and sector from manufacturing to farming to public safety.

Check out a few of these case studies that show the beginning of what IoT is capable of. If you think just a little outside the box, this piece of the technology revolution could add tremendous value to your business.  Read more

Life lessons

Life Lessons

Yesterday I went to a conference that was designed for women entrepreneurs to learn from other women entrepreneurs.  It was a terrific event, put on by the Greater Hartford SCORE organization, a volunteer-based national group in which retired executives use the knowledge and skills they gained throughout their careers to mentor small business owners on starting and developing their business.

The panel was filled with five incredible, successful women who enjoyed telling the stories of their businesses, their lives, and all the things they learned along the way. The themes that stood out are important, not only for entrepreneurs, but for all business leaders: Read more

Is your IT strategy cohesive across your entire business?

Is your IT strategy cohesive across your entire business?

In a previous blog post, we talked about the role of IT strategy and how it has changed over time. We described how to move up from a Reactive break-fix model and through the IT Pyramid to increasingly use your IT to drive value in your business.

What happens with an incohesive strategy?

Recently, we discovered a case where part of the business was still in break-fix mode, while other parts of the business had moved into higher levels of IT efficacy. Read more

Efficacy of technology – can technology meet everyone’s needs?

Efficacy of technology – can technology meet everyone’s needs?

During a recent meeting with a prospective client, a CEO of a growing manufacturer in Connecticut, he described what he was looking for in technology in terms of efficacy.

Efficacy – the ability to produce a desired or intended result

I thought this was an interesting way to describe what he was looking for – efficacious technology. It leads to the question…what is your desired result? I think he chose this word, because this answer will be different for every single individual in an organization and is entirely dependent on their role. Yet, the request remains that technology be efficacious, or leading to results, for everyone.  Read more

Top 5 ways to prepare for a ransomware attack

Ransomware attack!
A top cybersecurity threat for businesses today is ransomware – a type of malicious software designed to block access to a computer system until a sum of money is paid. In fact, 12 Connecticut state agencies were just attacked with ransomware, with 160 computers affected. Luckily, the attack was thwarted by the state’s excellent multi-layered cybersecurity strategy.

Your business needs to be prepared too. And just like the state of CT, the multi-layered approach is the best way to do it.

Here are the top 5 ways to prepare for a ransomware attack: Read more

How to make IT strategy a key component of your business strategy

How to make IT strategy a key component of your business strategy

Technology is a key component of your business. Are you doing enough to make sure that this key component is helping your company be more productive and efficient and prepare for the future? Chances are, if you don’t have someone dedicated to regularly looking at your technology with one eye on business strategy and the other on the future, the answer is probably no. Below we outline what this role can look like and then we use two recent examples from our clients to show how this role works in action. Read more