Cybercrime is on the rise. Ransomware, phishing attacks, socially engineered emails, open wifi hacking, and so much more. They all target the most susceptible part of your security – your employees!
How can you prepare your employees to be the first line of defense for your organization and themselves? Top-quality employee training!
We all know that cybersecurity is vital! Learn how our cutting-edge cybersecurity software is keeping you, your business and your intellectual property safer from hackers….let’s go! (No technical jargon, I promise!)
Like many organizations today, we utilize Teams as an all-in-one platform for collaboration and communication. It enables us to communicate easily with videoconferencing, chat with individuals and teams, and collaborate on files and documents in ways that boost efficiency. With COVID-19 changing the way we connect with others; it has become even more crucial for employees to work on files or documents together online.
Are you looking to work collaboratively on a file with a team of people using Microsoft Teams? Do you want to be able to communicate with other collaborators while doing so? If so, we have the right steps for you. You should already have your Teams channel set up, then: Read more
We all know that using the right technology can improve your productivity and efficiency, but did you know that it could also save you money and provide your clients with a better service? That’s exactly what happened thanks to a recent technology upgrade put in place by one of our clients, a Long-Term Care facility!
This long-term care facility, like most businesses these days, is dependent on strong Wi-Fi infrastructure. However, care facilities have the additional requirement of providing Wi-Fi for their residents and their visitors as well, not just for their own business needs! Read more
Your organization is probably more dependent on video-conferencing right now than ever before. You may have chosen a product quickly asyou switched to a work-from-home (or partial wfh) environment. Now is the time to re-assess whether that software is really working for you and enabling the most productivity from you and your team.
You are not stuck with your first video conferencing solution decision!
Below, we have created a checklist to help you outline your video-conferencing needs. We can’t possibly go through the pros and cons of each available system, but we can help you make a good decision. Once you have filled out this checklist, feel free to reach out for a suggestion based on your requirements or use the links further below to conduct your own research. Read more
Poor or inconsistent Internet connectivity is one of the biggest struggles when working from home. At IT Direct, we have been hearing a lot about this particular struggle in recent weeks and would like to offer these five tips…
(If you would prefer video over written content, watch the video at the bottom of the article, where our CEO, Ari Santiago, talks about these tips during a recent webinar.)
I’ve spent some time lately looking at our company with an objective eye. That’s not always easy to do. Most of the time, you’re just busy getting through your task list, brainstorming new ideas, or putting out fires. But, after I spent some time recently getting out to our clients to see how they do things, it has forced me to come back an observe how we do things. You know what. We do things pretty darn well! Read more
Advanced Manufacturers need new talent and must retain the talent they have. Technology may not be able to solve the problem, but it may be able to help. Take a look at the ideas below. Two focus on recruitment, the rest on retention. All are important to think about! Read more
On October 3rd, IT Direct was honored again with a Marcum Tech Top 40 award, presented at this year’s Connecticut Technology Council ConnectiTECH Awards event.
The Marcum Tech Top 40 has honored over 400 Connecticut-based technology and tech-enabled companies since 2008. The awards recognize technology leaders in six industry sectors: Advanced Manufacturing; Energy and Environmental; Life Sciences; New Media, Internet, and Telecom; IT Services; and Software. IT Direct falls within the IT Services category. Read more
When does adding two things together equal more than the sum of their parts? When you can take a few pieces of information, put it together, and come to a conclusion that saves you tons of time or resources! This is one of our very favorite things to do for our clients!
How do we do it?
Sometimes multiple helpdesk calls come in and they seem unrelated and may even be assigned to different techs to solve. They may even be quick issues, like difficulty updating a password, or a pop-up that keeps occurring from time to time for low disk space on a user’s computer. To an outside eye, these issues may seem coincidental or completely unrelated. But, our POD teams get to know our clients so well that they pick up on these seemingly unrelated events and can make changes that save everyone time and energy.
Putting it together
One client’s Read more
IT Direct: A CompassMSP Company
