Recently, we had a really clogged up office kitchen sink. We’ve got some handy folks on our team who could have looked at it, but instead we remembered two important things…1) we are not experts at fixing clogged sinks and 2) we have much better things to do with our time. The solution here: OUTSOURCE! Read more
Our manufacturing clients and prospects often have similar questions about outsourcing as they consider their technology needs. Let us answer some of these concerns:
- Don’t we need someone that understands our unique facility and needs?
Your facilities are unique. We have the best tools available that allow us to quickly map and document your system, so we can be up to speed on your environment in the blink of an eye. This is part of our discovery process, which happens before we even start discussing any needs or ways to improve your system.
Your needs are unique. A virtual Chief Information Officer works directly with your team to get to know your company, your needs, and your business strategy. It is this person’s role to fully understand your needs as an organization and to devise an IT strategy that not only works for today but prepares you for tomorrow. Read more
When does adding two things together equal more than the sum of their parts? When you can take a few pieces of information, put it together, and come to a conclusion that saves you tons of time or resources! This is one of our very favorite things to do for our clients!
How do we do it?
Sometimes multiple helpdesk calls come in and they seem unrelated and may even be assigned to different techs to solve. They may even be quick issues, like difficulty updating a password, or a pop-up that keeps occurring from time to time for low disk space on a user’s computer. To an outside eye, these issues may seem coincidental or completely unrelated. But, our POD teams get to know our clients so well that they pick up on these seemingly unrelated events and can make changes that save everyone time and energy.
Putting it together
One client’s Read more
Yesterday I went to a conference that was designed for women entrepreneurs to learn from other women entrepreneurs. It was a terrific event, put on by the Greater Hartford SCORE organization, a volunteer-based national group in which retired executives use the knowledge and skills they gained throughout their careers to mentor small business owners on starting and developing their business.
The panel was filled with five incredible, successful women who enjoyed telling the stories of their businesses, their lives, and all the things they learned along the way. The themes that stood out are important, not only for entrepreneurs, but for all business leaders: Read more
A state of (IT) confusion
The CEO has a Dell laptop with Windows 10, the finance guy has a Lenovo desktop with Windows 8, and your office co-worker has a Macbook. Some folks use Dropbox, others use Sharepoint, and still others use Google Drive. Linda has McAfee, Jane has Norton, and Bob has ESET. Alex VPNs into the network, while Sue uses remote desktop.
Does it matter?
These scenarios are all too familiar and you may think, ‘does it matter? All those folks can work, they can all share files, have access to the network, and they all have antivirus protection’. That may be true…but what happens when you need to update, replace, find, learn how to use, or support something. That’s when you’ll be pulling out your hair!
Higher level thinking
Handling your business IT with inconsistent standards is not only costly in terms of time and money but could be potentially damaging to your data and intellectual property in the case of lax cybersecurity standards. Read more
How to get your business ready for the future (part 3) – Business Intelligence
In our previous two digital transformation blog posts we discussed the infrastructure you need before you can digitally transform your organization and we talked about how to change your approach to technology so that it becomes a strategic component of your business. In this blog post, we get to the crux of what digital transformation is all about…Intelligence
At the end of the day, Digital Transformation is all about gaining intelligence on your business that helps you to make better decisions, enabling you to engage and help your clients, empower your employees, optimize your operations, or transform your products. Read more
Is your IT strategy cohesive across your entire business?
In a previous blog post, we talked about the role of IT strategy and how it has changed over time. We described how to move up from a Reactive break-fix model and through the IT Pyramid to increasingly use your IT to drive value in your business.
What happens with an incohesive strategy?
Recently, we discovered a case where part of the business was still in break-fix mode, while other parts of the business had moved into higher levels of IT efficacy. Read more
Efficacy of technology – can technology meet everyone’s needs?
During a recent meeting with a prospective client, a CEO of a growing manufacturer in Connecticut, he described what he was looking for in technology in terms of efficacy.
Efficacy – the ability to produce a desired or intended result
I thought this was an interesting way to describe what he was looking for – efficacious technology. It leads to the question…what is your desired result? I think he chose this word, because this answer will be different for every single individual in an organization and is entirely dependent on their role. Yet, the request remains that technology be efficacious, or leading to results, for everyone. Read more
How to make IT strategy a key component of your business strategy
Technology is a key component of your business. Are you doing enough to make sure that this key component is helping your company be more productive and efficient and prepare for the future? Chances are, if you don’t have someone dedicated to regularly looking at your technology with one eye on business strategy and the other on the future, the answer is probably no. Below we outline what this role can look like and then we use two recent examples from our clients to show how this role works in action. Read more