Reducing Operating Costs While Enhancing IT Efficiency

Situation:

The company needed an expert to help them integrate voice and data into their network to help them meet their growing production demands. They had an internal IT person who was retiring, but instead of finding a replacement, Phonon decided to fully outsource their IT department by partnering with IT Direct.

Response:

IT Direct provided a complete IT infrastructure audit for Phonon. By assessing their current IT systems and analyzing their voice and data needs, we were able to create a custom IT plan catered to their unique business processes and objectives.

We were able to increase the reliability of their IT infrastructure through our secure Cloud and disaster recovery services. By integrating their voice and data needs into one system, users are now able to streamline communication and increase collaboration. Through virtualization, we were able to decrease their technology footprint – leading to greater cost-savings, less hardware dependence, and greater efficiency. Phonon no longer has to pay for a full-time, in-house IT professional, and instead has 24/7 access to a knowledgeable team of experts.

On top of that, our monthly reporting services allows them to track their results, develop key business metrics, and always know the exact state of their IT systems. By migrating and consolidating servers and infrastructure we were able to reduce operating costs, increase IT effectiveness, and allow the organization to scale with their ongoing growth.