Linking Multiple Offices

Situation:

A large engineering and design firm with multiple office locations desired a network that would allow employees across every location to share both files and printers. This included employees that work at home or from a remote location. In addition to sharing these networks, the client also faced a challenge with the accounting system. Each of the client’s offices was running the same system but unable to talk to each other requiring the need for manually updating one “main” system and preventing real-time information sharing. The client’s goal was to find a way to share the network, overcoming the obstacle of the system’s large infrastructure. This would allow the client to spread work out more evenly, allowing one office to take on more work if it had extra time, or to hand off work to another location if a particular office was too busy.

Response:

IT Direct first examined the current problems with the client’s system to find a reasonable solution. Utilizing existing Internet connectivity, IT Direct designed a secure Virtual Private Network (VPN) in conjunction with an easy to use remote desktop solution. This allowed employees from all locations to communicate with each other electronically, sharing files and utilizing each other’s resources – even if they were out in the field. It also solved the challenge of the accounting system by bringing all of the offices under one digital roof. By sharing a network, the offices were able to work together much more productively.