To address the client’s first concern, IT Direct designed and implemented a Virtual Private Network (VPN) for the outside sales staff. This allowed the team to have secure remote access to email, personal calendars, and address books while on the road. It also gave the sales team the ability to retrieve internal files and to print documents in the office from a remote location.
To solve the client’s second dilemma, IT Direct implemented a wireless extension of their network that allowed the staff to work anywhere within the multi-floor office without having to plug in to a specific data outlet. Applying this wireless network within a shared work area eliminated the need for costly real estate for 12 individual offices.