Using Artificial Intelligence to Keep You Safer

We all know that cybersecurity is vital! Learn how our cutting-edge cybersecurity software is keeping you, your business and your intellectual property safer from hackers….let’s go! (No technical jargon, I promise!)

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How one Company Saved Money while Getting Better Wireless Too, A Long-Term Care Case Study

We all know that using the right technology can improve your productivity and efficiency, but did you know that it could also save you money and provide your clients with a better service? That’s exactly what happened thanks to a recent technology upgrade put in place by one of our clients, a Long-Term Care facility!

This long-term care facility, like most businesses these days, is dependent on strong Wi-Fi infrastructure. However, care facilities have the additional requirement of providing Wi-Fi for their residents and their visitors as well, not just for their own business needs! Read more

How to Choose the Best Video-Conferencing Solution for your Organization

Your organization is probably more dependent on video-conferencing right now than ever before. You may have chosen a product quickly asyou switched to a work-from-home (or partial wfh) environment. Now is the time to re-assess whether that software is really working for you and enabling the most productivity from you and your team.

You are not stuck with your first video conferencing solution decision!

Below, we have created a checklist to help you outline your video-conferencing needs. We can’t possibly go through the pros and cons of each available system, but we can help you make a good decision. Once you have filled out this checklist, feel free to reach out for a suggestion based on your requirements or use the links further below to conduct your own research. Read more

Why your company needs Core Values and how they drive business value

As a founder, CEO, or leader of a company, it is so important to discover the Core Values you want to your organization to aspire to. It can drive tremendous value to the business and help everyone – leaders, teammates, clients/customers, prospects and potential new hires – all be on the same page. Each knows exactly what is important to your company and what you stand for. After you discover the Core Values, write them down, share them, and find ways to make them an everyday part of your company culture.

Take a few minutes to watch our President and CEO, Ari Santiago, in the video playlist below as he discusses developing our company’s Core Values and talks about a few of them, specifically, and what they mean to us.

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How we do it

I’ve spent some time lately looking at our company with an objective eye. That’s not always easy to do. Most of the time, you’re just busy getting through your task list, brainstorming new ideas, or putting out fires. But, after I spent some time recently getting out to our clients to see how they do things, it has forced me to come back an observe how we do things. You know what. We do things pretty darn well! Read more

Our IT vision for 2019

We are focused on our mission of helping our clients gain a competitive edge from their technology. This year we are looking closely at 3 key areas that are critical to supporting your success. Take a look at this quick video:

Retrospectives are the key to improvement

We just celebrated IT Direct’s 17th year in business…it’s an amazing achievement and we’ve learned a lot along the way. One of the keys to our success is our ability to continuously improve by thoroughly reviewing both our achievements and our mistakes. This is why the ‘retrospective’ meeting has become a mainstay of our processes. Read more

Do what you do best…Outsource everything else!

Recently, we had a really clogged up office kitchen sink. We’ve got some handy folks on our team who could have looked at it, but instead we remembered two important things…1) we are not experts at fixing clogged sinks and 2) we have much better things to do with our time. The solution here: OUTSOURCE! Read more

Manufacturers’ 6 most common questions about outsourcing

Our manufacturing clients and prospects often have similar questions about outsourcing as they consider their technology needs. Let us answer some of these concerns:

  1. Don’t we need someone that understands our unique facility and needs?

    Your facilities are unique. We have the best tools available that allow us to quickly map and document your system, so we can be up to speed on your environment in the blink of an eye. This is part of our discovery process, which happens before we even start discussing any needs or ways to improve your system.

    Your needs are unique. A virtual Chief Information Officer works directly with your team to get to know your company, your needs, and your business strategy. It is this person’s role to fully understand your needs as an organization and to devise an IT strategy that not only works for today but prepares you for tomorrow. Read more

5 Ways Technology Can Improve Workforce Recruitment and Retention

Advanced Manufacturers need new talent and must retain the talent they have. Technology may not be able to solve the problem, but it may be able to help. Take a look at the ideas below. Two focus on recruitment, the rest on retention. All are important to think about! Read more