Our IT vision for 2019

We are focused on our mission of helping our clients gain a competitive edge from their technology. This year we are looking closely at 3 key areas that are critical to supporting your success. Take a look at this quick video:

Retrospectives are the key to improvement

We just celebrated IT Direct’s 17th year in business…it’s an amazing achievement and we’ve learned a lot along the way. One of the keys to our success is our ability to continuously improve by thoroughly reviewing both our achievements and our mistakes. This is why the ‘retrospective’ meeting has become a mainstay of our processes. Read more

Do what you do best…Outsource everything else!

Recently, we had a really clogged up office kitchen sink. We’ve got some handy folks on our team who could have looked at it, but instead we remembered two important things…1) we are not experts at fixing clogged sinks and 2) we have much better things to do with our time. The solution here: OUTSOURCE! Read more

Manufacturers’ 6 most common questions about outsourcing

Our manufacturing clients and prospects often have similar questions about outsourcing as they consider their technology needs. Let us answer some of these concerns:

  1. Don’t we need someone that understands our unique facility and needs?

    Your facilities are unique. We have the best tools available that allow us to quickly map and document your system, so we can be up to speed on your environment in the blink of an eye. This is part of our discovery process, which happens before we even start discussing any needs or ways to improve your system.

    Your needs are unique. A virtual Chief Information Officer works directly with your team to get to know your company, your needs, and your business strategy. It is this person’s role to fully understand your needs as an organization and to devise an IT strategy that not only works for today but prepares you for tomorrow. Read more

5 Ways Technology Can Improve Workforce Recruitment and Retention

Advanced Manufacturers need new talent and must retain the talent they have. Technology may not be able to solve the problem, but it may be able to help. Take a look at the ideas below. Two focus on recruitment, the rest on retention. All are important to think about! Read more

8 quick ways to reduce your cyber risk

Whether it’s the risk of a security breach or the possibility of hardware failure, every company has cyber risk that can affect their productivity or even their ability to continue running their business.

While there are no real shortcuts to proper cybersecurity and network management, there are a few simple ways to reduce your risks.

Here are 8 things you can do to reduce your cyber risk quickly: Read more

Downtime got you down? Here are 5 steps to stay up and running!

IT downtime in your business can be caused by so many things – hardware failure, power surges, security breaches, storms, coffee spills, just to name a few. But no one cares WHY they’re down when they count on being up and running!

So, what’s the quickest way to get your business running again? At IT Direct, we use the axiom “proper preparation prevents poor performance,” in other words, plan ahead!

Yup, not the answer you were hoping for, I’m sure, but it’s the best way to ensure that downtime doesn’t ruin your day, your week, or even, possibly, your business.  Read more

Life lessons

Life Lessons

Yesterday I went to a conference that was designed for women entrepreneurs to learn from other women entrepreneurs.  It was a terrific event, put on by the Greater Hartford SCORE organization, a volunteer-based national group in which retired executives use the knowledge and skills they gained throughout their careers to mentor small business owners on starting and developing their business.

The panel was filled with five incredible, successful women who enjoyed telling the stories of their businesses, their lives, and all the things they learned along the way. The themes that stood out are important, not only for entrepreneurs, but for all business leaders: Read more

Why Standardize your IT?

A state of (IT) confusion

The CEO has a Dell laptop with Windows 10, the finance guy has a Lenovo desktop with Windows 8, and your office co-worker has a Macbook. Some folks use Dropbox, others use Sharepoint, and still others use Google Drive. Linda has McAfee, Jane has Norton, and Bob has ESET. Alex VPNs into the network, while Sue uses remote desktop.

Does it matter?

These scenarios are all too familiar and you may think, ‘does it matter? All those folks can work, they can all share files, have access to the network, and they all have antivirus protection’. That may be true…but what happens when you need to update, replace, find, learn how to use, or support something. That’s when you’ll be pulling out your hair!

Higher level thinking

Handling your business IT with inconsistent standards is not only costly in terms of time and money but could be potentially damaging to your data and intellectual property in the case of lax cybersecurity standards. Read more

How to get your business ready for the future (part 3) – Business Intelligence

How to get your business ready for the future (part 3) – Business Intelligence

In our previous two digital transformation blog posts we discussed the infrastructure you need before you can digitally transform your organization and we talked about how to change your approach to technology so that it becomes a strategic component of your business. In this blog post, we get to the crux of what digital transformation is all about…Intelligence

At the end of the day, Digital Transformation is all about gaining intelligence on your business that helps you to make better decisions, enabling you to engage and help your clients, empower your employees, optimize your operations, or transform your products.  Read more