IT Direct is a 2019 MSP 501 winner!

We are so proud to be considered, again, one of the top 501 Managed Service Providers worldwide by Channel Futures! This year, we earned the #194 spot. Read more

Why your company needs Core Values and how they drive business value

As a founder, CEO, or leader of a company, it is so important to discover the Core Values you want to your organization to aspire to. It can drive tremendous value to the business and help everyone – leaders, teammates, clients/customers, prospects and potential new hires – all be on the same page. Each knows exactly what is important to your company and what you stand for. After you discover the Core Values, write them down, share them, and find ways to make them an everyday part of your company culture.

Take a few minutes to watch our President and CEO, Ari Santiago, in the video playlist below as he discusses developing our company’s Core Values and talks about a few of them, specifically, and what they mean to us.

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What’s the story? How our manufacturing clients use technology – Part 2

Last month, I got to tour another one of our manufacturing client’s facilities, Jaypro Sports, in Waterford, CT. They are a leading authority for institutional sport equipment and athletic field/facility solutions. This was a great opportunity to see what they do and how they do it!

At IT Direct, we believe that the overarching purpose of using technology is to solve a business problem or to improve efficiency or productivity. In this way, technology can help the business achieve their goals. During my tour, I got to see several areas where technology had really come together to help Jaypro Sports achieve those goals! Read more

How we do it

I’ve spent some time lately looking at our company with an objective eye. That’s not always easy to do. Most of the time, you’re just busy getting through your task list, brainstorming new ideas, or putting out fires. But, after I spent some time recently getting out to our clients to see how they do things, it has forced me to come back an observe how we do things. You know what. We do things pretty darn well! Read more

What’s the story? How our manufacturing clients use technology – Part 1

I’ve been heading out “into the field” lately to talk to some of our manufacturing clients about what they feel are their most important uses of technology. Read more

Freelance services can help you be more efficient and productive

We’ve been posting a lot lately about the benefits of outsourced services and how to choose the right outsource partner. Today let’s talk about the little jobs that can be outsourced that may save you enough time to make it worth your while.

While this isn’t specifically IT-related, it is all about helping you be more efficient and productive – which also happens to be a key goal of our technology solutions! Read more

Compliance Crackdown – NIST 800-171

If you have, or are downstream of, a government contract, the days of indifference about NIST 800-171 compliance are ending. The Department of Defense has begun enforcing cyber regulations on contractors to protect important data, including CUI (Controlled Unclassified Information). Not only that, but they have been sending out memos with further, and more in-depth, expectations. Read more

Our IT vision for 2019

We are focused on our mission of helping our clients gain a competitive edge from their technology. This year we are looking closely at 3 key areas that are critical to supporting your success. Take a look at this quick video:

How to Choose an Outsourced Partner

As we discussed in a previous blog post, your time is your most valuable asset and you don’t want to waste it doing something you aren’t an expert in. Businesses can outsource all kinds of things: payroll, recruitment, graphic design, marketing, IT, etc. As you choose an outsourced partner, you want to make sure you’re not going to waste that precious time of yours on the wrong fit. That’s why you have to choose wisely! Read more

Retrospectives are the key to improvement

We just celebrated IT Direct’s 17th year in business…it’s an amazing achievement and we’ve learned a lot along the way. One of the keys to our success is our ability to continuously improve by thoroughly reviewing both our achievements and our mistakes. This is why the ‘retrospective’ meeting has become a mainstay of our processes. Read more