How one Company Saved Money while Getting Better Wireless Too, A Long-Term Care Case Study

We all know that using the right technology can improve your productivity and efficiency, but did you know that it could also save you money and provide your clients with a better service? That’s exactly what happened thanks to a recent technology upgrade put in place by one of our clients, a Long-Term Care facility!

This long-term care facility, like most businesses these days, is dependent on strong Wi-Fi infrastructure. However, care facilities have the additional requirement of providing Wi-Fi for their residents and their visitors as well, not just for their own business needs! Read more

How to Choose the Best Video-Conferencing Solution for your Organization

Your organization is probably more dependent on video-conferencing right now than ever before. You may have chosen a product quickly asyou switched to a work-from-home (or partial wfh) environment. Now is the time to re-assess whether that software is really working for you and enabling the most productivity from you and your team.

You are not stuck with your first video conferencing solution decision!

Below, we have created a checklist to help you outline your video-conferencing needs. We can’t possibly go through the pros and cons of each available system, but we can help you make a good decision. Once you have filled out this checklist, feel free to reach out for a suggestion based on your requirements or use the links further below to conduct your own research. Read more

5 Tips for Better Home Internet Connectivity (during Covid-19 and after)

Poor or inconsistent Internet connectivity is one of the biggest struggles when working from home. At IT Direct, we have been hearing a lot about this particular struggle in recent weeks and would like to offer these five tips…

(If you would prefer video over written content, watch the video at the bottom of the article, where our CEO, Ari Santiago, talks about these tips during a recent webinar.)

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8 Strategies for Getting the Most out of your PPP Funds


The Paycheck Protection Program (PPP) is one of the most aggressive government support packages for small and mid-sized business that we’ve ever seen. These funds, which are designed to enable companies to maintain their workforce and assist with rent, mortgage interest, or utilities during the Covid-19 crisis, may provide a cash cushion to support other business advantages as well.

We’ve summarized the ideas we collected to help more manufacturers continue on their path to Stage 4: Thrive. The 8 high-level business strategies include:

  1. Improve Health and Safety Policies
  2. Enhance Automation and Machine Technology
  3. Improve IT Value
  4. Hiring and Employee Benefits
  5. Enhance Sales and Marketing
  6. Smooth out Production Schedules
  7. Save on Capital Purchases
  8. Increase Cash Reserves

Read more

5 Tips for Better Video-Conferencing

With all the extra video meetings and video message recording going on, I thought I’d take a minute to give everyone some quick tips to improve the experience.  Here are 5 quick tips to get started. I hope you find these helpful, and if you have any other specific questions please ask so we can share the answers for everyone’s benefit. Read more

Preventing Cybersecurity Breaches in the Age of Covid-19 and Beyond

In today’s environment, it is more critical than ever to prevent a cybersecurity breach. Malicious actors are ramping up efforts to take advantage of the frenetic pace of life, changing workforce habits, and increasing communications from new sources.

Take a look at our list of Top 5 things you need to make sure you company is doing to prevent a cyber incident. An ounce of prevention is worth a ton of cure! Read more

4 Tips for Remote On-boarding

We just finished week 2 of on-boarding our first remote teammate, so I want to share what we learned through the process. Thankfully, our new teammate has had a great attitude along this journey and transferable skills he has been able to apply. Through this time, we have discovered a brand new process that we now know can be successful.

Here are tips to follow for remote on-boarding – whether we like it or not, this may be our new norm for a while. Read more

Watch Out for Heightened Cybersecurity Risks with Covid-19

Phishing and other cybersecurity attacks are rising quickly – taking advantage of the scared and distracted (and who wouldn’t be a bit distracted right now!) We are seeing a noticeable uptick as bad-actors are trying to take advantage of the current fast moving environment. Take a moment to review this post with three important tips to stay safe.

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Onboarding a new teammate REMOTELY!

We are all being forced to be creative and think outside the box to keep up with the rapid changes going on with the Covid-19 pandemic. This means completely altering some workflows, that are usually in-person, to function well remotely.

We were determined not to let the virus delay Herbie Holley, our newest teammate, from starting at IT Direct as planned on Monday. So, we had to come up with a remote on-boarding plan quickly in order to keep Herbie safe and healthy. Minus a few bumps in the road, Herbie’s plan has been a success! With our already successful on-boarding process in place and some conscious tweaking, we were able to come up with an effective plan that we are happy to share. Your company may be in the same boat soon: Read more

Covid-19 Best Practices – Internal Policies

Our internal Covid-19 Task Force has been working on our internal policies since early last week. For us, they cover some policies regarding going on site to clients, but mostly they cover our own internal/office policies.

Our latest, complete policies document is included below for you to use.

If you haven’t started with your policy document yet, this may be a good place to start. If you have, check through ours to see if you’re missing anything we’ve got.

If you’ve got something you think we’re missing (that would apply to most other companies), please let us know!! Read more