Remember the first time you used Microsoft Word to create a document? How about your first PowerPoint with a ton of clip art? Microsoft Office isn’t that simple anymore, but it also makes your life easier if you know how to use it. If you’re struggling your way through the powerful software, let a managed service provider (MSP) help. Here are three benefits of having Office 365 support:
24/7 Office 365 Support
How many times have you intended to complete your work during regular hours but time got away from you? When you start to crank the midnight oil, but something goes wrong, a quick call to a customer service line will end with you learning about their hours of operation.
You might have installed the latest version of PowerPoint before leaving work, but if it crashes every time you open it, you might not be prepared for your presentation the next day. Without the help of a professional, you could spend hours searching for solutions that don’t even work. With an MSP, hours can turn into minutes.
An MSP knows how valuable the Office Suite is to your success, and 24/7 software support is one of the many services they include.
Expedited Office 365 Support
The alternative to having an MSP available to provide Office 365 support include you or Microsoft’s help line. As mentioned above, if it’s after hours, then you’re all on your own. But even if something goes wrong during your working hours, it’s still cutting into your productivity.
A quick call to your MSP will get you in touch with a real person who can provide the fastest solutions possible.
If you’re still using Office applications like you did in the ‘90s, you might not know any better. But if an MSP sells you an Office 365 subscription, it’s their job to inform you of all the software’s benefits. Office 365 is no longer a couple of applications. It’s a powerhouse suite of tools to streamline your company’s workflow. From serving as your business’ inbox and calendar to cloud-based storage, Office 365 is a world of possibilities to explore. Let your MSP be your guide.
At IT Direct, we’ve studied every inch of Office 365 and can help you leverage the software to increase your business’ productivity.