- Have an office with 10-30 computers and have someone on-site willing to do basic support tasks.
- Have 1 Server and one physical location and have relatively new hardware and standardized on current desktop operating system.
- Have a primary office location with a small number of remote employees
- Have 5 or fewer Key Network Elements (these are servers, routers, firewalls, and switches)
- Have limited support needs outside of normal business and a point person(s) in-house that will be relaying support requests to IT Direct
- Depend on timely network and computer support and understand that technology has a key role in their business or profession
- Want a pro-active and business minded approach to their computer systems and network
- Need to have their computer network, email, databases, and Internet access up and running without problems
- Value the security of their data and want to make more effective use of current IT network as well as be able to provide for changing and/or future company needs.
[See our complete Service Plan Comparison Chart here]
- Have an office with 31-50 computers
- Have 2-3 Servers (4 servers max.)
- Relatively new hardware.
- Standardized desktop operating systems (i.e. All running Windows XP.)
- All network systems up to date – backup firewall, anti-virus, etc.
- If using internal email, already upgraded to Exchange 2007.
- Most likely has an automated offsite backup system in place.
- For companies approaching 40-50 users, should definitely have someone on-site willing to do basic support tasks.
- Limited support needs outside of normal business hours. Typically limited to just before open and after close.
- Current Server Operating Systems (Windows 2003 or 2008 only.)
- Also could be good for smaller firms who also have 2-3 locations.
- Automated Preventative Maintenance 24/7 is important to the business.
- Could also be good for smaller companies that have mobile users (i.e. Field users, mobile salespeople.)
[See our complete Service Plan Comparison Chart here]
- Have an office with 51-75 computers
- Have 2-4 Servers (5 servers max.)
- Standardized desktop operating systems (i.e. All running Windows XP.)
- All network systems up to date – backup firewall, anti-virus, etc.
- If using internal email, already upgraded to Exchange 2007 and already have automated offsite backup system in place.
- Also have redundant Internet connections.
- Has someone on-site willing to do basic support tasks.
- Moderate support needs outside of normal business hours.
- Current Server Operating Systems (Windows 2003 or 2008 only.)
- Also could be good for smaller firms who also have 2-3 locations.
- Automated Preventative Maintenance 24/7 is important to the business.
- Also good for companies that have mobile users (i.e. Field users, mobile salespeople.)
- At all levels have people on staff that can answer basic user question’s (how to operate in Word/Excel, basic computer use questions can be answered.)
- This program is fine for 2-3 locations, all in the same timezone with 1 main headquarters. With 1 or 2 other smaller offices – subsidiaries/remote.
[See our complete Service Plan Comparison Chart here]
- Have an office with 76-100 computers
- Have 2-4 Servers (5 servers max.)
- Relatively new hardware.
- Standardized desktop operating systems (i.e. All running Windows XP.)
- All network systems up to date – backup firewall, anti-virus, etc.
- If using internal email, already upgraded to Exchange 2007 and already have automated offsite backup system in place.
- Also have redundant Internet connections.
- Should definitely have someone on-site willing to do basic support tasks.
- Moderate support needs outside of normal business hours.
- Current Server Operating Systems (Windows 2003 or 2008 only.)
- Also could be good for smaller firms who also have 2-3 locations.
- Automated Preventative Maintenance 24/7 is important to the business.
- Also good for companies that have mobile users (i.e. Field users, mobile salespeople.)
- At all levels have people on staff that can answer basic user question’s (how to operate in Word/Excel, basic computer use questions can be answered.)
- This program is fine for 2-3 locations, all in the same timezone with 1 main headquarters. With 1 or 2 other smaller offices – subsidiaries/remote.
[See our complete Service Plan Comparison Chart here]
