IT Technician II
Description:
IT Direct is a Hartford-based Information Technology firm that’s mission is to help small & mid-size and non-profit organizations realize a competitive advantage by harnessing the power of technology to reach their business goals. This guides our every decision and keeps our focus on our clients’ success.
IT Technician II Responsibilities:
Assist in serving the Information Technology consulting, network design, and support outsourcing needs of small and medium size (10-500 employees) businesses and non-profit organizations.
Once hired, the successful candidate will be expected to:
- Troubleshoot hardware problems on desktop computers;
- Install and configure desktop operating systems
- Work collaboratively with IT Direct’s existing support team;
- Be able to troubleshoot routine network problems;
- Work with end-users to troubleshoot in remote environments;
- Quickly learn new software products;
- Administer basic network devices, and hardware print servers
Requirements
- Desire to grow and advance a career in Information Technology
- Desire to grow personally and professionally.
- Ability to work collaboratively
- Ability to effectively communicate
- Fun
- Desire to work in a fast paced and growing organization
- Developed written communication skills
- 1 to 3 years,recent hands-on experience in a helpdesk role providing PC support;
IT Direct offers its employees excellent compensation packages, with outstanding benefits, including:
- Progressive Paid Time Off Policies
- Health and Dental benefits
- Simple IRA
- Weekly Reward Incentives
- Quarterly Bonus Incentives
- Fun
Company Background:
IT Direct provides its staff with a positive, high energy work environment. We know that the company’s success depends on how well we serve our clients, and that this level of service will be determined by the quality of people that make up our firm. As such we seek out, and only accept the best. We work with all our staff, every week, to improve their skills and train them on new technologies as well as broadening their skill set to new areas both technical and non-technical.
If the proceeding describes an appealing environment and acceptable requirements and responsibilities, please submit your resume for consideration.
If you are committed to customer service, find satisfaction in developing creative solutions, and bring solid technical experience, then we want to talk with you.
To submit your résumé, click here, email us at HR @ gettingyouconnected.com or write:
IT Direct, LLC
Human Resources Department
151 New Park Avenue
Hartford, CT 06106
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